Deliannette: Good morning. American Airlines. My name is Deliannette. How may I help you?
Karolyn: Hello. I'm calling for my plane ticket for tomorrow at 2 pm but it hasn't arrived yet.
Deliannette: Please give me your name so I can call the Insurance Company.
Karolyn: Of course, my name is Karolyn Gonzalez.
Deliannette: Please stand by.
Maritza: Welcome to the Insurance Company. Can I help you?
Deliannette: I received a call from my client Karolyn Gonzalez, whose plane ticket hasn't arrived yet.
Maritza: Please wait a minute... Miss, the ticket should arrive tomorrow morning. Posts are always late on Sundays.
Deliannette: Thank you. I will let my client know. Miss, kyour ticket will arrive tomorrow morning. I apologize.
Karolyn: Thank you for your help. Please have a nice day.
No hay comentarios:
Publicar un comentario